PROACTIVE > REACTIVE
A strong technical support and maintenance plan is one of the most important, yet often neglected, network infrastructure strategy components for companies of all sizes. Too often preventative maintenance is neglected and your attention is averted from detecting and correcting problems before they manifest and the result is diminished performance of your network, maybe even a network outage. Savant Operational Integrity services are designed as forward thinking, preventative actions to include configuration management, firewall rule maintenance, support contract consolidation, and network health checks.
What You Gain
- Our expert engineers work with your staff to identify and rectify potential issues before they impact business performance
- Flexible staff augmentation services can enhance business operations by allowing your existing staff to focus on strategic operations
- More effectively manage risk, plan for technology upgrades, and comply with corporate and industry policies through better visibility to your systems and the associated support contracts
What You Get
- Infrastructure support SLAs tailored to your needs. We can work with you to determine a custom SLA that fits your specific needs.
- Detailed reports about your network devices and their accompanying support contracts as well as customized hardware, software, and security alerts
- Staff augmentation services provide flexibility within your IT organization, by providing the right skill-set, for the right task, at the right time.
How You Get It
- Get what you need: fewer problems with faster recovery. Savant’s Operational Integrity services will identify potential issues in advance and by adding visibility into architecture, you will be able to recover quickly
- Why do you need to “own” the expert? Use our experienced engineering team to supplement your existing IT staff
- We will work directly with vendors to manage issues within your infrastructure. We have unique insight into vendor support protocols that allows us to minimize time to resolution all while freeing your staff to add value to your organization through business-focused tasks